Luis Carlos Del Río E.
Software Developer, Entrepreneur, Researcher & Innovator
Professional Profile
I am an experienced Software Developer with expertise in Python, Django, and PostgreSQL. My adaptability to emerging technologies, coupled with strong problem-solving skills and an analytical mindset, allows me to deliver efficient and scalable solutions. With a commitment to organization and detail, I strive to ensure every project meets its objectives while maintaining a user-driven focus. Driven by an entrepreneurial spirit, I am passionate about continuous learning and leveraging technology to create impactful software solutions.
Experience
Dell Technologies 2010 to 2024 (Multiple Roles)
Senior Software Engineer: Streamlined Workflows and Boosted Productivity
Jun 2021 - Jun 2024 · 3yrs 1 mo | Panama City, Panama · Remote
Skills: Microsoft Power Apps · User Interface Design · SharePoint · Microsoft Entra ID · Microsoft Power Automate · Automation
- Introduced Rapid Application Development principles with low code/no code platforms reducing development cycles by 25% and boosted team efficiency by 50%, which fostered a culture of innovation and agility.
- Developed PowerApps applications, improving workflow efficiency by 30% and reducing process completion times.
- Created and maintained automation flows, eliminating over 1,000 manual tasks annually and boosting team productivity by 20%.
- Redesigned and modernized the project intake tool, resulting in a 90% improvement in request management and faster processing times.
- Automated manual tasks by creating and maintaining flows, saving over 40 hours per month and significantly boosting team productivity. Collaborated with cross-functional teams to deliver custom applications tailored to specific client needs, achieving a 95% satisfaction rate in feedback surveys.
- Mentored team members, leading to a measurable 15% increase in their technical proficiency and enabling faster resolution of technical challenges.
- Led troubleshooting sessions, resolving critical programming issues within tight deadlines, reducing downtime by 50%.
- Pursued and implemented best practices in low code/no code application development, resulting in a 20% improvement in project delivery timelines across the organization.
- Developed VBA macros, forms, and scripts in Excel to automate internal processes, saving an estimated 60 hours of manual work per quarter.
Sr. Analyst | Lead Innovator: New Technologies Promoter
Jun 2017 - Jun 2021 · 4yrs 1 mo | Panama City, Panama · Remote
Skills: Software Development · Microsoft Power Automate · Microsoft PowerApps · User Interface Design · Process Automation
- Engineered and deployed a suite of desktop user interfaces that boosted user engagement, leading to a 40% reduction in error rates reported by users during software interactions over a 6-month period.
- Pursued and implemented new technologies with low code / no code platforms, achieving a 15% improvement in internal process efficiency and increasing adoption rates by 40%.
HR Operations Analyst: Ensured Data Compliace and Case Resolution
Aug 2014 - Nov 2017 · 3yrs 4 mos | Panama City, Panama · On Site
Skills: HR Reporting · PeopleSoft · Workday · Payroll Processing · Visual Basic .NET (VB.NET) · Customer Service
- Managed data administration and system access for global employees, ensuring 100% data integrity and security compliance.
- Resolved more than 10,000 HR tickets, streamlining request handling processes and reducing resolution time by 40%.
- Developed and deployed a tool for generating and delivering pay stubs, ensuring 100% accuracy in document generation and streamlining the payroll process for a workforce of 1,800 employees.
Sales Operations Analyst
May 2010 - Aug 2014 · 4yrs 4 mos | Panama City, Panama · On Site
Skills: Sales Order Processing · Purchase Orders · Customer Service · Customer Support · Analytical Skills · Creative Problem Solving
- Process customer purchase orders with accuracy and efficiency, ensuring compliance with service level agreements (SLAs) and consistently meeting or exceeding performance metrics. Collaborate with internal teams to validate and confirm order details, addressing any discrepancies proactively. Place orders in alignment with customer instructions, ensuring seamless execution and delivery while maintaining high levels of customer satisfaction and operational excellence
Global Business IT Corp
Developer
Jun 2024 - Oct 2024 · 5 mos | Panama City, Panama · Remote
Skills: Python (Programming Language) · Django · HTML5 · Bootstrap (Framework) · Extract, Transform, Load (ETL) · SQL · PostgreSQL
- Software Developer specializing in creating innovative solutions using Low-Code platforms like Microsoft PowerApps to streamline processes and enhance user experiences. Skilled in backend development with Python and Django, leveraging their frameworks to build robust, scalable web applications. Proficient in working with SQL for database management and implementing ETL (Extract, Transform, Load) processes to efficiently manage and integrate data from various sources. Experienced in delivering tailored solutions that meet business needs while ensuring high performance and reliability.
Education
Instituto Panamericano | 1990 – 2003
Liberal Arts Bachelor Degree